(#AD) Does Culture Matter? – a mass participation research project from Crystallised.

I’ve found myself really missing cultural experiences whilst on lock down. Even as The Culture Vulture, I didn’t realise how much “culture” mattered to me on a day to day personal level and how intrinsically linked going to the theatre, cinema, wandering around a gallery, is to my sense of self and well-being. I miss it and I miss feeling a part of a creative community in person. Attending things and supporting cultural venues gives me a real sense of positive purpose and now their doors are closed, I’ve spent a little while feeling lost. I am going to go on the BIGGEST cultural binge when this is all over – I want to attend, see, visit, experience e.v.e.r.y.t.h.i.n.g. all the time.

I’ve been trying to replace this sense of loss in my life with cultural streaming – watching theatre, live performance poetry, launching a Silent Book Club (and about to launch a Culture Vulture film club) alongside heading down a rabbit hole on Insta discovering new artists and creative lushness. It’s helping ease that loss….but it’s not the same!

A project that is helping me tackle some of the above and making me feel useful to the cultural sector – is Crystallised’s project Does Culture Matter?  You might have seen me plugging it on my social…. Does Culture matter? explores that question thematically by collating the opinions and insights of the Nation, during COVID-19 and beyond. Through a series of weekly questions sent direct to your inbox on a Sunday, you get to explore and reflect on what culturally matters to you, what you’re missing and what you’d normally be out and about doing.

Lead DCM

Crystallised are collecting all this data, to make it available to arts and cultural venues and sector when locked down measures are lifted. Your insights and data will directly help organisations recover, pivot, be more resilient, stronger through the power of knowledge and shape their activities by enabling them to identify what is actually important culturally to you!

So do I think my fellow Culture Vultures should get involved…..

  • It’s something a little lush to do, to get you thinking and reflecting. The questions asked are interesting and in the moment – I mean there was a question about Tiger King last week!
  • It’s something to look forward to each week; I really look forward to the questions dropping in my inbox, grabbing a cup of tea/Sunday gin and sitting answering them. Only takes a few minutes but it’s a little lush brain exercise.
  • You are a part of a cultural community who are united in sharing their insights – it’s lush to feel useful and to be a part of something happening across the UK. #peoplepower
  • It’s helping the creative and cultural sector at a time of need – the organisations that will have free access to this data need a helping hand to recover post-COVID – this is that helping hand. Knowledge is power. At a time when you can’t attend these venues, support their cancelled projects or donate to every single cultural organisation and venue – this is something you can do to help that they will all have access to.
  • The data produced could form part of regional and National government lobbying – fingers crossed – it could form the foundation to justify increased spending in culture and creative projects by evidencing what is important to the Nation; what they want, need, love.

To get involved and to sign up – follow this link to take part – takes seconds and you can do it HERE

I had the pleasure of catching up with Laura Rothwell, Managing Director of Crystallised to find out more about why they launched this ‘Does Culture Matter’ project, why it is important and what they hope to achieve through it!

Hiyer you – right first things first, tell my fellow Culture Vultures about Crystallised?  

Crystallised is a marketing, PR and events agency for ethically, socially or culturally motivated organisations.

That’s the spiel.

What that means is we work with a range of organisations. All of them with a cause or purpose at their heart. We help them promote themselves, or their initiatives, we help them reach new audiences, market their work or make some kind of change. Invariably that means we work with a lot of arts and culture organisations, but we also work with charities, NGOs, ethically minded brands and foundations.

We’ve been doing this for seven years; we’ve helped organisations reach audiences of over 30 million people from all over the world.

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Team Crystallised

Impressive stuff – has has your organisation been personally impacted by COVID-19?

Yes, big time. A lot of our work is about getting people to a place. Arts, culture or destination marketing. So, jobs have been cancelled, or indefinitely postponed. We’re seeing many of our clients putting their plans on hold until at least October.

In January, I started looking at pitching for work which was less event-focussed, because of COVID-19. I have anxiety, and actually that has come in handy here, because I was worrying about this very early on.

Snap and snap! It’s been full of devastation and an opportunity to re-imagine in equal measure. What was is about the cultural and creative sector that drew you in?

It took a while to be honest. As a kid, things like ‘culture’ (museums, galleries) weren’t ‘for us’. Sometimes we went to castles which I loved, other times we went to National Trust properties which I hated, my main motivator for tolerating those was the Kendal Mint Cake at the gift shops.

It’s marketing that got me here, it’s where I started at 17, as a Marketing Administrator. And it’s what I’ve done for the past 19 years. The first eight years or so was retail and destination marketing, very commercial environments which are incredible places to learn and to train as a marketer.

I eventually took a role which connected me to ‘art’ for the first time, albeit in a commercial art organisation. There I ended up working on projects in the museum sector, at Great North Museum; Hancock, Birmingham Museum and Art Gallery and Magna Science Centre (Sheffield).

That’s what drew me in. I saw – for the first time really – what art meant, what culture could do for people when/if it wasn’t about commercial gain, how essential it was. I very quickly felt as though I had to use my marketing experience to allow more people (everyone, ideally) to a) know what was out there b) feel like it was ‘for them’ and c) contribute to it, own it, be part of it and d) benefit from it.

I started Crystallised, and seven years on I still feel those things acutely.

We are crazily similar #kendalmintcake Let’s move on to Does Culture Matter? What was the inspiration behind Does Culture Matter? – why did you start the project?

The idea came from an Instagram group convo with a collection of excellent women I know who work in the creative sectors. We were talking about what this all (COVID-19) meant for us, for our jobs, for the sector.

I was in the middle of what I suspect was coronavirus, I felt truly awful in the mind and the body. We’d had a recent, sudden family bereavement, and my brain was just not up for anything at all.

Anyway, as is the way, during this chit-chat back and forth, inspiration struck. I just thought, now is the perfect time to listen to audiences, to learn, without an agenda. No-one is paying us to do this, we aren’t trying to meet a brief, we are simply listening.

You almost never get an opportunity like this.

Can you describe what it is and how people can get involved?

Does Culture Matter? is a mass participation research project. We want to understand how our relationship with culture is changing because of COVID-19, what it was like before, perhaps if our own definitions of what culture means are changing and what we might want it to look like after COVID-19.

We want EVERYONE to give their opinions, even if – no, especially if, like me back in the day, you don’t think ‘culture’ is for you.

All you need to do is follow and input your email address.

You’ll receive an intro questionnaire via email and then one every Sunday for the rest of the year.

Why is it important that people share their insights with you?

It’s important because culture belongs to us all. There should not be someone ‘in charge’ of culture, there should not be someone gatekeeping, or deciding what is or isn’t culture. It belongs to us all. We own it.

I believe every single human being should be able to be involved with and relate to the cultural offer of their cities or communities.

The sector talks about ‘hard to reach’ audiences, that is infuriating bullshit. Audiences aren’t hard to reach, it’s the organisation that is hard to reach, because for whatever reason, intentional or not, they have made themselves inaccessible.

So, it’s important for you all to join up and share, because when your voice gets heard, change can be made.

We have an opportunity to come out of this and shape the next chapter. I felt as though the best way Crystallised could contribute to that change, was to use our skills and expertise.

Listen to people, advise organisations. It’s what we do every day.

Have there been any interesting insights you wish to share?

Our North East participants told us their favourite places to visit in the city, at the moment, the list looks like this – the data changes the more people who join, so that’s another reason why everyone should get involved.

Tyneside Cinema

BALTIC Centre for Contemporary Art

Sage Gateshead

Northern Stage

Laing Art Gallery

But, if you look at our North East respondents under the age of 25, the list changes:

Cineworld, Newcastle

Tyneside Cinema

Riverside Newcastle

O2 Newcastle

Utilita Arena

Three music venues, two cinemas. I find this fascinating, there’s much that can be explored from this data alone.

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What do you hope to get out of it after the research period?

I’d like the data to have organisations start asking their own questions. I’d like this to be the starting point for organisations to look at how they can better serve their communities.

I’d love to work with the braver organisations who want to do something bold and radical as a result of seeing the data, perhaps homing in on something specific, collaborating with audiences, flipping the narrative and to some extent taking a back seat, so that others can shine.

In your opinion, do you think Culture Matters more during this period?

Yes.

This is a horrible, terrifying time, we’re all going to lose someone or something. There are many many people, organisations, institutions that desperately need support. I’m not suggesting that an “art gallery is more important than the NHS” – which I’ve been accused of on social media of late.

No argument is that black and white.

I think culture has the power to uplift, to teach, to heal, to connect, nourish and to be fun. I think it’s essential for us to support and protect the sector if we don’t want to see a desolate, cultural wasteland post COVID-19. Our lives and societies will be much poorer if we don’t act.

Has the lock down changed your cultural consumption personally? Have you been watching any streams/online happenings?

Yes, I’ve been watching National Theatre, stand-up comedy, a film discussion and some DJ sets all online.

A theatre performance feels special even when it’s on the small screen, you can still sense the atmosphere between the audience and the cast.

How do you feel about the movement to digital culture and events through streaming platforms and social media?

I think it’s amazing and fantastic that so much has suddenly become available, the speed at which organisations have been able to adapt to the changing circumstances I think is impressive.

However, I can’t help but find it problematic that it’s taken a global pandemic for organisations to make their content accessible. It has long been the case that parts of the arts sector are inaccessible to disabled people. To now see all this readily available content filling our timelines because their able-bodied audience members are no longer allowed to attend a venue, is shameful.

The future must be radically different. We cannot live through this, witness all the change that has been enacted and then revert. That would be a tragedy.

What’s the first thing you’re going to do post lockdown?

Oh Christ! I’d like to go to Riley’s Fish Shack, sit on the beach and listen to my pals chatter, feel the sunshine on my face and be able to lie down on the sand, let my dog make friends with a Bichon Frisse, and just take my sweet sweet time outside.

What would be success for you as Crystallised for 2020?

Crystallised still existing would be success. I’m fearful of how much harder the year is going to get for business. This is going to be a slog. If we still have our full team and are on the way to some semblance of stability at the end of this year, I’ll be thrilled and relieved.

Anything other projects or happenings you think my fellow Culture Vultures should know about?

Right now, we’re working with one of our long-term clients Family Arts Campaign, who exist to make the arts accessible for families. Our focus is supporting their ambition to be the go-to national database of all arts and culture events happening online for families to join. We’ll be working on PR and influencer campaigns to get as many families as possible trying something new. Find that here: fantasticforfamilies.com

We’re also deep into New Creatives, a two-year project with BBC Arts and Arts Council England which looks to find undiscovered talent to make work for the BBC – could be a film, or something for radio. No prior experience is necessary, we’re trying to find northern creative folk under-30 who have something to say. Find that here: newcreatives.com

Other than that, we’ll be staying at home.

DCM. Share your thoughts.

Thank you Laura….so does culture matter? Well it does to me, it does to Crystallised and I think it matters to my fellow culture vultures, followers and readers. I’d love you to support Crystallised on their mission by signing up to participate in ‘Does Culture Matter?”

Remember – signing up is LUSH and is contributing to a project that could support your favourite arts and culture organisations to learn, pivot, recover, restart and fingers crossed – GROW.

Signing up takes seconds and participating in the project takes approx. 5mins a week.

You can sign up by HERE and feel free to share the project with your friends and networks – spread the word! #ganon

Beth O’Doherty; fave human, actor, singer, dancer, writer, panto lover & challenger of asexual stereotypes.

The region is thriving and vibing culturally at the moment. I honestly, think this is the dawn of the independents, the makers, the doers, the passion project pushers, the creative thought leaders – the creative folk championing each other, their projects, their journey and I’m very much a part of that. Part of being the Culture Vulture means I’m a cultural cheerleader- willing everyone on, championing them, mentoring, trying to lead by example that the creative sector is truly ALIVE and has space for the brand new, the disruptors, experimenters and independents.

At the moment the performing arts sector in the North East is exactly that – there are so many independents, projects, individuals coming forward with new ideas and shows –  it makes me smile with pride and I’m so excited to see how 2018 pans out.

In 2017, I had the pleasure of falling back in love with performing arts – through my role at Sunderland Stages, was invited to work on 4 audience development projects, I saw 61 theatre shows, met 18 theatre companies, saw 3 festivals and BAM true love reunited.

I met a fantastic amount of exciting talented people and again, as the Culture Vulture – I love the possibilities and I have no idea what talent I might discover around any turn. Beth O’Doherty was around one of those corners and she’s thriving and vibing into 2018……

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Hi Beth, so tell me a bit about you and what you’re up to at the moment?

Why hello you! At the minute, I’m enjoying the seasonal festivities and a bit of rest and relaxation time so I’m re cooperated for 2018.

You seem to have your fingers in so many creative projects and pies – it’s great and I love that about, honing your talents and vibe whilst experiencing so many things. What was your highlight of 2017?

That’s a tough one! I’ve been a part of so many lovely shows but seeing Alphabetti Theatre get a new venue and reopen with a triumphant hurrah was an absolute joy and the programme has been full of delights

I first met you at part of GIFT Festival 2017, which for those who don’t know, is a fantastic festival of theatre in Gateshead. Tell me about why you got involved in GIFT and your favourite GIFT 2017 moment?

I was taught by Kate Craddock (Festival Director) and the lecturers are always keen to give you experience through their projects. I couldn’t resist getting involved as I just love festivals. They wet your appetite with lots of different teases.

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Bonnie and The Bonnettes

I got to build up my skills in Front of House and tech and generally see how you put such a mammoth event together. It was an amazing chance to see international work from different countries and to see international ways of working right on your door step. We are definitively better together and when we share and stay connected so I hope that this practice can continue.

Saying that, my favourite moment was when Bonnie and the Bonnettes along with their guests performed The Bloodhound Gang’s Bad Touch. What an absolute riot!

You remind me of ‘Little Voice’ – actress Jane Horrocks plays a shy, quiet young lady – who when she has a mic and on a stage, unleashes this mind blowing, unexpected big voice….. I love your voice; I love it so much, I invited you to sing at Newcastle Start Up Week’s Creative…… tell party me about your singing journey and how you developed your voice?

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I am absolutely blushing! You are FAR too kind. I have a lot of people to thank that have gone into my singing. I watched so many Disney movies growing up (and still do) that bursting out into song was natural and all I wanted to do so I joined local theatre groups as a way to have fun and make friends.

There, I started developing my technique. You learn from every musical director you work with. I love old Hollywood musicals and the vaudeville style variety shows and am inspired by Judy Garland and Ella Fitzgerald so listened to them on repeat and started to build up a jazz repertoire. I’d love to learn to scat.

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You recently, hosted a Jazz Showback at Prohibition Bar  in Gateshead – what was the inspiration behind that and most importantly, when’s the next one?

We have so many amazing performing arts groups across the North East and when you’re working on a show you sometimes end up in a bubble so I thought it would be nice to have an excuse to come together, meet new people and celebrate the level of talent we have here. Mitch, the owner of Prohibition bar was so open to ideas and so helpful in the planning. It’s a stunning venue and I’d recommend it to everybody, whatever the occasion. Big thanks to everyone that came to the first one and definitely watch this space for the next.

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I was buzzing when you popped up on my Facebook news feed in full Panto character make-up! What show were you in, how did you get the part and what is being in panto really like?

I went to an open audition in London after seeing an advert and crazily got it. I had the amazing chance to play Widow Twanky in Aladdin for Chaplins Pantos. We were touring schools and community centres around the Midlands and it was such a howl. I think everybody that does Panto falls head over heels for it. You can’t get better audiences. There’s all the nostalgia and tradition behind it, no matter what story you are telling.  You have total licence to play and turn little mistakes into the biggest laughs. For example, I lost my wig in perfect timing with the last beat of the music for the bows riling the kids back up just when it was meant to be over.

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Big props have to go to panto stage managers and crew on book for trying to follow the madness.  Yes, you end up telling the same joke a ridiculous amount of times but it’s just so easy as the audiences give you all the energy you’ll ever need to keep it fresh. I must send my love to the Chaplins team, my cast and Sam, my director for such an amazing time.

I was catching up with Phil Douglas – Creative Director last week (p.s. absolutely can’t wait for Curious Festival 2018) and he told me that you were successfully awarded a Curious bursary! Well done you – very proud; what was the application process like and what was your motivation to apply?

I wanted to apply for Curious as I’ve loved previous years and the conversations that have been started through it. I was developing the idea for the piece and talking with other LGBT+ artists through workshops with Mother’s Ruin and Curious has given me the chance to take the piece to the next level. The application process was very accessible and the team we’re so lovely to talk to.

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Mother’s Ruin

Your developing show is really ground breaking and interesting – what’s the show about?

It’s about my asexuality and not wanting sex when society is giving you so many messages about it. . It’s not wanting to hear another love song on the radio. It’s the confusion when everyone else your age seems to be hooking up. It’s not getting innuendos but not being brave enough to urban dictionary it, all with a bit of song, dance and dress up

As someone that has always struggled with sexuality labels in a world that is so focused in labeling, I think work like this is so important as it shows the spectrum and how individualistic it can be and the journey to a certain point. Do you mind explaining what asexuality is?

Basically, I don’t feel any sexual attraction or arousal. As with any sexuality, everyone has a different connection with it and I’d never claim to speak for anyone else.  I’m attracted by personality and having mutual interests. I’m part of a great online network full of people that use asexual to define themselves. We support each other, share experiences and campaign for visibility

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I know it’s still in development – but what do you want audiences to take away from it?

To recognise that people have different feelings around sex and that enjoying it isn’t a given and to learn a bit about asexuality. I use the show to laugh at people’s negative misconceptions and reclaim jeers so I hope people might relate that to their own situations but most of all to laugh and have a good night out

When can I see it in scratch and do you know where it features in Curious yet? (sneaky way of also trying to find about the Curious programme).

I’m performing on the 6th July at Alphabetti Theatre alongside the other commissioned work which I am very excited to see. I’m not sure how much I can say but by the sound of current plans a wide range of venues are getting involved. It’s gonna absolutely cover the North East. The team are turning the heat up for sure. The range of art forms is gonna be amazing well. There’s gonna be so many different forms of expression.

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BALTIC LIVE is Curious (Photo: Michael Mcguire) 

So what else is for Beth in 2018 – any other projects on the horizon?

I’m assisting the lovely Take Part team at the Customs House with their family arts sessions during the school holidays and am gonna be performing at Mama Rhi and Lydia Brickland’s night for International Women’s Day in March brining out all the girl power songs.

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Mrs Fanny Bleach and other wonderful artists on the 8th March at The Bridge Hotel @ 7.30pm

This time next year, in a year’s time – what do you want to have achieved? One thing?

This is probably a massive ask but I’d love to be a part of a new, original Geordie musical for and about Geordies. Our Billy is still going strong, writer Tom Kelly knows every way to play with my heart (Dolly Mixtures was a highlight for my family last year), The Last Ship is coming back home and there’s some amazing triple threat companies creating vital work. As a region we have so many stories up our sleeve so I can only hope I can get amongst it.

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Not at all a massive ask – an absolute reality in the making and it’s a pleasure to watch you creatively bloom. And of course, remember to invite me to all the scratches and launches of everything or I’ll be getting in a huff.

Big love for Beth – a lass making big waves in writing, singing, directing and just getting amongst it.

Until next time Culture Vultures!

Outside of the Cultural Comfort Zone and into: The Thought Foundation

What is your New Year’s Resolution? I used to be all about less eating, more exercise, more this and less that – however, I gave up many moons ago as I just never kept them. I’m more about lifestyle changes ongoing than setting impossible unrealistic challenges – plus it’s highly unlikely, I’m ever going to be super model thin or run a marathon so pretending that “could” happen, is both hilarious and pointless.

Right, so my New Year’s Resolution is: “to go outside my comfort zone as much as possible”. I’m all for trying new things, doing things that terrify me, living by my gut instinct and striving for personal development and growth; I intend to do more of that this year but like most, I fall into routines! I go to the same restaurants, same galleries, check out the same cultural programmes, same same same! Now that’s wonderful in a way – I love those places, I’m fiercely loyal and they keep providing me with reasons to come back. But it also means, I’m in a cultural bubble of comfort……there is a whole world outside of that, venues, creative spaces, performances, pop up stuff, events etc, that I’m just missing out on.

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Leanne Pearce – Breastfeed

I’m also aware that so many culture vultures (including me!), focus too much on Central NewcastleGateshead……. In short, my cultural sphere is too small, I need to break out, adventure, seek pastures new, visit new venues, see new exhibitions and performances by companies I haven’t engaged with….. I’m excited to do so!

The first place on my *must* visit list is the new Thought Foundation!  It’s a new Community Interest Company (a CIC) in development in Birtley, Gateshead.

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It is the brainchild of three very proactive and entrepreneurial creatives Leanne Billinghurst, Gareth Billinghurst and Hayley Rodgets (and Leanne and Gareth’s two little girls Josephine and Boadicea). As a collective they are on a mission, a mission the Culture Vulture can really get on board with!

  • Firstly, to keep creative talent up in the North East – yes yes yessss! You don’t need to run off anywhere else, there are oodles of creative opportunities bubbling here!
  • Secondly, to make art accessible and to evidence that Arts and Culture really is for all! Anyone and everyone has it within them to be creative and to enjoy creative engagement.
  • Thirdly, creativity, innovation, business, arts, making, doing etc – they all have things in common and can be used to overcome today and tomorrow’s problems.

We love this agenda and we think we will love Thought Foundation – so what is it? Basically it’s is a new thoughtful arts space and cultural organisation with big creative ambitions; to inspire, promote and support creatives and the local community. They have self-funded and crowd funded the major renovation project, as previously the building was used to house a vehicle repair shop. Visually imagine a transformation from a vehicle inspection pit and petrol pumps into a big white space for creative possibilities.

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Thought Foundation will house MINDFIELD- a transformative gallery, THINK- thoughtful eclectic shop, BRAIN FOOD cafe and kitchen, IMAGINATION STATION – alternative kids play zone and BRAIN SPACE – a workshop room. The space aims to be open, dynamic and thought provoking. Clearly a space for culture vultures, little culture vultures in the making and artists……..I’m interested to see exactly what activity and creatives get involved in the space!

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I first heard about Thought Foundation through social media and finding Leanne Pearce’s (married name Billinghurst) art work. At the time alongside, first testing out the idea for The Thought Foundation she was also working on her current exhibition “Breastfeed” with large scale portraits depicting mothers feeding their offspring. This type of work not only visually interested me, as it is beautiful and evidences great talent in portraiture and painting, but thematically as I’m going through that stage where lots of my friends are having children and each having very individualistic experiences breastfeeding. Leanne’s work celebrates and displays focused and intimate moments as a breastfeeding mother – the bond, the natural beauty, the functionality of the process and showcases different versions of the maternal and female experience.

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An artist pushing forward this positive agenda should almost certainly be on your radar. Within Thought Foundation in 2017, a project called “New Born” will be on going. Leanne has defined this as “a creative response to parenting” and I’m excited to see elements of how “Breastfeed” intertwines into that, alongside new creative additions from other artists, Mums, Dads and carers and potentially her own personal evolving experience as a Mum. Oh gosh – I’m getting excited just typing about it – I love the beginning of project development when anything and everything could be possible!

So Culture Vultures, onto the most important question, how can WE get involved!? Well, they are aiming to open Feb/March of this year with a soft launch – keep an eye on their Facebook page for that and make sure you attend; I love being the first to check out a new cultural gem so I will certainly be there. From then on, people will be able to visit and they are planning on developing a cultural programme housed within – so expect events, projects, exhibitions, workshops etc.

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If you’re a creative and artist and want to get involved, well this is the best time to reach out to Thought Foundation and have your input from the beginning. If you have a particular project or their mission sparks an interest in you, drop them a line/pop in and visit and make it happen!

Their first exhibition is titled “Thoughtful Planet” and is a creative response to environmental issue we currently face. They are currently seeking artist submissions for this immersive, multi-disciplinary exhibition. So if you are an artist/creative that works with Film, Photography, Painting, Sculpture, Installation, Light/sound, Poetry/written word, Spoken word art or Performance then they want to hear from you.

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Submission process is open until 30th January 2017 – so you’ve still get plenty of time to pull together a brilliant brief!

If you’re a maker, artist or creative business, well then there could be a collaborative opportunity here! They are looking to develop a great range of stock in their shop THINK. Supplying to a creative stockist is a great way to get your products out there, a different means of selling and they are passionate about supporting local creatives, so if you have lush creative products, why not send them a message with some examples!

And if you’re like me, always looking for a new venue for an event, conference, to run workshops etc, well as I said before, there is a whole world outside of the NewcastleGateshead central zone of culture so why not, discover it alongside being a part of creating your little piece of it in partnership with Thought Foundation! As Leanne herself told me “the opportunities are endless!”.

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Keen an eye out for their launch Culture Vultures; I’m expecting great things and in Summer 2017, I hope to bring something Culture Vulturish to The Thought Foundation! Keep your eyes peeled!

If you’d like to find out more about The Thought Foundation drop Leanne an email: Leanne@thoughtfoundation.co.uk